سياسة استرداد الأموال
Xiaomi promises
7-day replacement for functional problems (mobile phones support replacement for functional problems within 14 days)
1-year free quality maintenance *
Home delivery during the warranty period for large products*
If there is a product quality problem, you can enjoy a 7-day replacement with the inspection certificate of the manufacturer's authorized service center
Free 1-year non-artificial damage repair during the warranty period
*Note: There are date differences in the service cycle of some products. For specific details, please refer to the after-sales policy description of the corresponding product category
*Note 1: Home delivery of large products is limited to air purifiers, dehumidifiers, rice cookers, Mijia smart electric fans "floor type", Mijia sweeping robots/floor scrubbers, Mijia laser projection TVs 150 inches, vacuum cleaners, and microwave ovens
Product after-sales policy query
Mobile phones
Chargers/cables
Mobile phones Power supply
Xiaomi bracelet
Air purifier
Xiaomi box
Router and WIFI
Camcorder
Watch
Household daily necessities
Smart lamps
Headphones and speakers
Luggage
VR glasses
Selfie stick
Home appliances
Mouse and keyboard
Socket and switch control
Robot vacuum cleaner
Car electronics
Kitchen supplies
Children's products
Clothing accessories
Personal care and health
Sticker and protective cover
Maintenance tools
Laser TV
Printer/drone/consumables
Xiaomi monitor
Projector
Scooter
TV
Dehumidifier
Microwave oven